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FAQ
  • What is the differences between Art card and Ivory card?
    You may refer the differences here.
  • Can I change the font or color on the inner details?
    Yes.
  • Can I change the layout (arrangement, placing,size) on cover or the inner details?"
    No. You are not allowed to change the inner details layout. Only existing layout from our template design.
  • Can I change the design (flowers colors) on the cover of the invitation card?
    No. You are not allowed to change the flowers design colors.
  • Are you able to create my designs in another language?
    No. But we accept ai (adobe illustrator) format from customers and we will place your writing on our invitation card template.
  • I have my own sample design. Can you design it for me? Is there any extra charges?
    We do not accept any customs design at the moment.
  • Why do I need to pay additional RM 50 for the map location?
    RM50 is charged to redesign your map following the reference map that you have provided in picture or sketch. We have a standard layout and design for the map to be on the invitation card. We do not suggest customers to use their own google pictures of map because the results after printing will be pixelated and not sharp (difficult to see and read) due to the resolution of the image from the internet.
  • Can I provide my own map?
    Yes are allowed to provide your own map. But we will only accept ai (adobe illustrator) format.
  • What are the differences between Basic Collection & Basic Collection Gold?
    Basic Collection we are using solid color and Basic Collection Gold we are using gradient color effect to make the gold color effect. Both are normal printing and not hot stamping printing.
  • Is they any price differences between Basic Collection & Basic Collection Gold?
    No. Both are the same price. ​
  • I have received the printed final product and the color looks different than I expected. Why?
    How your design appears on a computer monitor or printed from the printer should be considered a representation of your final design. It will be very close, but please note that all monitors and printers are calibrated differently, as a result the colors and final sizing may appear different on your computer screen or printed from our printer than the finished product. If you do have questions about your design, please contact us.
  • Will I get the softcopy of my wedding card?
    No. We do not give out softcopy (ai file) to customers because it has been subject to company policies.
  • I want to order 50 pieces invitation cards. Can you send me the quotation?
    We do not print invitation card below 100 pieces. Our minimum order quantity is 100 pieces.
  • I want to order 350 pieces invitation cards. Can you send me the quotation?
    We do not print custom quantity. We only print the invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions.
  • I want to order 1000 pieces wedding cards. 400 pieces for bride's ceremony and 600 pieces for groom's ceremony separately with different content detail and map. Is the price follow 1000 pieces price?
    The price cannot be counted as 1000 pieces price because of different content detail and map. You need to order with different quantity separately. However, we only print invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions. If you want to combine both bride and groom sides in same invitation card is accepted and can be counted as 1000 pieces price.
  • What is the differences between Art card and Ivory card?
    You may refer the differences here.
  • Can I change the font or color on the inner details?
    Yes.
  • Can I change the layout (arrangement, placing,size) on cover or the inner details?"
    No. You are not allowed to change the inner details layout. Only existing layout from our template design.
  • Can I change the design (flowers colors) on the cover of the invitation card?
    No. You are not allowed to change the flowers design colors.
  • Are you able to create my designs in another language?
    No. But we accept ai (adobe illustrator) format from customers and we will place your writing on our invitation card template.
  • I have my own sample design. Can you design it for me? Is there any extra charges?
    We do not accept any customs design at the moment.
  • Why do I need to pay additional RM 50 for the map location?
    RM50 is charged to redesign your map following the reference map that you have provided in picture or sketch. We have a standard layout and design for the map to be on the invitation card. We do not suggest customers to use their own google pictures of map because the results after printing will be pixelated and not sharp (difficult to see and read) due to the resolution of the image from the internet.
  • Can I provide my own map?
    Yes are allowed to provide your own map. But we will only accept ai (adobe illustrator) format.
  • What are the differences between Basic Collection & Basic Collection Gold?
    Basic Collection we are using solid color and Basic Collection Gold we are using gradient color effect to make the gold color effect. Both are normal printing and not hot stamping printing.
  • Is they any price differences between Basic Collection & Basic Collection Gold?
    No. Both are the same price. ​
  • I have received the printed final product and the color looks different than I expected. Why?
    How your design appears on a computer monitor or printed from the printer should be considered a representation of your final design. It will be very close, but please note that all monitors and printers are calibrated differently, as a result the colors and final sizing may appear different on your computer screen or printed from our printer than the finished product. If you do have questions about your design, please contact us.
  • Will I get the softcopy of my wedding card?
    No. We do not give out softcopy (ai file) to customers because it has been subject to company policies.
  • I want to order 50 pieces invitation cards. Can you send me the quotation?
    We do not print invitation card below 100 pieces. Our minimum order quantity is 100 pieces.
  • I want to order 350 pieces invitation cards. Can you send me the quotation?
    We do not print custom quantity. We only print the invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions.
  • I want to order 1000 pieces wedding cards. 400 pieces for bride's ceremony and 600 pieces for groom's ceremony separately with different content detail and map. Is the price follow 1000 pieces price?
    The price cannot be counted as 1000 pieces price because of different content detail and map. You need to order with different quantity separately. However, we only print invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions. If you want to combine both bride and groom sides in same invitation card is accepted and can be counted as 1000 pieces price.
  • What is the differences between Art card and Ivory card?
    You may refer the differences here.
  • Can I change the font or color on the inner details?
    Yes.
  • Can I change the layout (arrangement, placing,size) on cover or the inner details?"
    No. You are not allowed to change the inner details layout. Only existing layout from our template design.
  • Can I change the design (flowers colors) on the cover of the invitation card?
    No. You are not allowed to change the flowers design colors.
  • Are you able to create my designs in another language?
    No. But we accept ai (adobe illustrator) format from customers and we will place your writing on our invitation card template.
  • I have my own sample design. Can you design it for me? Is there any extra charges?
    We do not accept any customs design at the moment.
  • Why do I need to pay additional RM 50 for the map location?
    RM50 is charged to redesign your map following the reference map that you have provided in picture or sketch. We have a standard layout and design for the map to be on the invitation card. We do not suggest customers to use their own google pictures of map because the results after printing will be pixelated and not sharp (difficult to see and read) due to the resolution of the image from the internet.
  • Can I provide my own map?
    Yes are allowed to provide your own map. But we will only accept ai (adobe illustrator) format.
  • What are the differences between Basic Collection & Basic Collection Gold?
    Basic Collection we are using solid color and Basic Collection Gold we are using gradient color effect to make the gold color effect. Both are normal printing and not hot stamping printing.
  • Is they any price differences between Basic Collection & Basic Collection Gold?
    No. Both are the same price. ​
  • I have received the printed final product and the color looks different than I expected. Why?
    How your design appears on a computer monitor or printed from the printer should be considered a representation of your final design. It will be very close, but please note that all monitors and printers are calibrated differently, as a result the colors and final sizing may appear different on your computer screen or printed from our printer than the finished product. If you do have questions about your design, please contact us.
  • Will I get the softcopy of my wedding card?
    No. We do not give out softcopy (ai file) to customers because it has been subject to company policies.
  • I want to order 50 pieces invitation cards. Can you send me the quotation?
    We do not print invitation card below 100 pieces. Our minimum order quantity is 100 pieces.
  • I want to order 350 pieces invitation cards. Can you send me the quotation?
    We do not print custom quantity. We only print the invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions.
  • I want to order 1000 pieces wedding cards. 400 pieces for bride's ceremony and 600 pieces for groom's ceremony separately with different content detail and map. Is the price follow 1000 pieces price?
    The price cannot be counted as 1000 pieces price because of different content detail and map. You need to order with different quantity separately. However, we only print invitation card with our fixed standard order quantity in price list. Please refer to our terms and conditions. If you want to combine both bride and groom sides in same invitation card is accepted and can be counted as 1000 pieces price.
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